Matt joined SJV in 2011 and currently serves as Quality Assurance Manager. Previously, Matt served as a Lead Processor in the Processing Department. Matt currently manages SJV’s Court Researcher network through a comprehensive Quality Management System and is responsible for ensuring the highest level of product quality, service time, accuracy, and ultimately client satisfaction. He is also responsible for maintaining SJV’s ISO 9001:2008 Certification, working hand-in-hand with all departments to ensure SJV continues to meet the very highest quality standards.
We’ve all been there before, haven’t we? Ordering a criminal background check and the next thing you know, you’re being told delays are occurring because of…wait for it…stop me if you’ve heard this before…” it’s a clerk assisted search”! Oh, no, say it isn’t so! Far too often this type of update is provided without any education on exactly what ‘clerk assistance’ truly means. A clerk assisted search is typically defined as when research on a subject must be turned over to, or completed by, a Court Clerk. This puts the control out of the hands of the Court Researcher, and directly into the hands of an employee of the Court.
Who doesn’t love a good trip to Chicago?! If you’re going to Chi-town to conduct criminal research, you may need a bit of advice, so consider this your official ‘tour guide’ for how research is done in Cook County. We’ve established a network of proprietary researchers in Chicago, meaning they’re employees of SJV that work directly and solely for us. This ensures that through their level of local expertise, we’re producing the fastest, most accurate, and most affordable results possible in Chicago.