Ask anyone that knows a thing or two about Background Screening, and they’ll tell you one of the most important components of a quality-driven background check is a County Criminal Search. This is often considered the end-all-be-all for truly ...Read more
What a weekend-plus it was at the NAPBS Annual Conference in San Antonio this past week. It's always great to spend time with our friends and colleagues, but this conference was extra special since we did a soft-launch of our new brand- SJV Data Solutions.
The new branding, booth and messaging (see below) was just the tip of the iceberg and you can look forward to a new website and complete rebrand by the end of this year.
Before we file this one away and head into our Fall busy season, we thought it made sense to recap some of the highlights.
All in all, it was a great conference with a lot of enthusiasm from CRA's and PBSA. We'll look forward to the 2020 mid-year event in Washington D.C. which officially commences in on April 19th, 2020.
Slow turnaround time is often the number one complaint we hear from background screening companies regarding Motor Vehicle Record Searches in Puerto Rico. While the search itself is completed quickly, delays normally swell to weeks or even months while while waiting for document translation.
We can empathize. At SJV, we don't like long turnaround times either which is why we never stop innovating.
Today, I'm proud to share that we are now able to turn around Puerto Rico MVR's in just 2-3 days using the same sources you've come to trust.
We work closely with the Departamento de Transportación y Obras Públicas (DTOP) and complete MVR searches through in-person visits. Our special consent form provides consent and retrieval of Motor Vehicle Records while providing all required information needed to ensure swift retrieval.
In order to conduct a search, we need the following data:
Required forms or documents:
No. Our consent form is not required-- you can use your own form. However, we encourage you to adopt our form to ensure there are no problems or delays in obtaining the required information. We've also worked closely with our source to incorporate compliant language into the form (we still encourage you to have your attorney review it). It uses the specific terminology required to obtain record information. If you choose to use your own form it must include:
Our Puerto Rico MVR reports include three years of information about driving history, license status, license classification, restrictions, traffic violations, etc.
For searches with records, we provide translation of the results along with a copy of the abstract in Spanish. Clear results will be retuned without records, but a we maintain a copy of the abstract you ever need it.
We're happy to provide sample reports upon request.
Just reach out to your SJV Sales Representative for more information or contact us at Salesteam@sjvassoc.com .
In the digital era, technology dominates our world and it is undoubtedly reshaping the background screening industry. We’ve all heard the terms Artificial Intelligence (AI) and Machine Learning (ML), but how do they apply to background checks?
Can they be used to make background checks more effective and, or efficient? How can they help to drive down the costs associated with criminal record research? I know, I got your attention on that one.
If these questions have been on your mind (or are now because you just read the above paragraph), you’ve got to join SJV’s chief technology officer, Nick Kelland and Andy Hellman, vice president of international operations at Accurate Background for their presentation at next month’s NAPBS Annual Conference in San Antonio Texas.
This session, titled, “Automation Domination - Web-Extraction and The Scalability for Driving Down Costs,” will be held on Monday, September 9th at 1:30pm CST and offers a high-level overview of Artificial Intelligence and Machine Learning while detailing the role Robotic Process Automation (RPA) plays in background screening today and what the future holds as technology continues to replace the need for human layered research.
Not a tech-nerd? Don’t worry about it. We’ll give you all of the information you need to be dangerous and discuss how these concepts are applicable to your consumer reporting agency (CRA).
Attendees will learn:
Please note that this session is BYOC (bring your own costume). Star-Trek costumes are encouraged but will not be supplied.
Your friends at SJV and some of our industry colleagues have joined together to bring you this year's installment of the Five Star Dinner Series in conjunction with the 2019 NABPS Annual Conference in San Antonio, Texas.
When: Monday, September 9th at 7-10pm CST
Where: Historic Sunset Station in San Antonio, TX
In true Five Star fashion, we've pulled out all the stops this year to bring you a regionally unique, one-of-a-kind event filled with incredible food, Texas-sized fun and world-class entertainment. We’re calling it the Five Star Hootenanny and it's shaping up to be the event of the year! With an authentic Texas-style BBQ competition featuring some of the best teams in the state, entertainment from nationally recognized group, The Spazmatics, and the only thing missing for a perfect event, is YOU!
This event is brought to you by your friends and partners at SJV, TazWorks, Data Divers, Appriss, Tracers, BIS, and TransUnion.
Register today at FiveStarHootenanny.com to reserve your spot. Space is limited so don't wait.
Can't wait to see y’all there!
We’ve all been there before, haven’t we? Ordering a criminal background check and the next thing you know, you’re being told delays are occurring because of…wait for it…stop me if you’ve heard this before…” it’s a clerk assisted search”! Oh, no, say it isn’t so! Far too often this type of update is provided without any education on exactly what ‘clerk assistance’ truly means. A clerk assisted search is typically defined as when research on a subject must be turned over to, or completed by, a Court Clerk. This puts the control out of the hands of the Court Researcher, and directly into the hands of an employee of the Court.
Clerk assistance can vary greatly from jurisdiction-to-jurisdiction, and it would be foolish to assume all clerk assisted areas can be explained in one blog post. However, there is one state that is notorious for their Clerk Assisted Search Delays, and that would be the state of Massachusetts. This blog post serves to provide insight into the MA Court Research process, and the challenges found within.
First, let’s define the types of Courts that are searched in MA:
Superior Court: Superior Court has a computer system, but it only shows name and year of case filing.
District Court: District Court is all docket books, and only shows name, DOB, and year of case filing. All other case info must be obtained via file retrieval that is done by Clerks and there are often lengthy delays due to limitations on the number of files pulled per day/per researcher, etc.
Non-Default District: These Courts rarely have any sort of computer system or docket books available to the public. They are 100% Clerk Assisted in nature.
Secondly, let’s take two specific counties known for having lengthy delays in turnaround time due to Clerk Assistance, and really break down what’s happening:
Researchers drop off lists of names in a basket, Court Clerks (about 6 of them) pick up and complete requests randomly—this is a challenge because researchers have no idea who is working on their lists.
As a final talking point on Worcester County, all hits must have files pulled. Court Clerks are not permitted to have contact with researchers. Extended TAT can stem from Clerks not pulling files on a first-come first-serve basis and researchers must reorder files to increase the chances that theirs will be pulled that day.
For this county, subjects are searched at Superior Court (done using computers that do not have IDs, only docket numbers) and the District Court (which is completely docket books).
So the next time someone tells you that there’s a delay occurring with a search because of ‘Clerk Assistance’, be sure to ask for these types of details. This type of information will hopefully help mitigate any pains surrounding the delays. Remember, if you can’t control the outcome of a search, or how long it takes to produce it, you can control how well you’re informing your customer on the nature of any delays.
Who doesn’t love a good trip to Chicago?! If you’re going to Chi-town to conduct criminal research, you may need a bit of advice, so consider this your official ‘tour guide’ for how research is done in Cook County. We’ve established a network of proprietary researchers in Chicago, meaning they’re employees of SJV that work directly and solely for us. This ensures that through their level of local expertise, we’re producing the fastest, most accurate, and most affordable results possible in Chicago.
Within the last few years, Cook County transitioned to a new web-based Public Access System. During this process, we’ve noted some discrepancies between the “new” web-based system and the “old” DOS-based system. To provide maximum transparency, we’ve provided visual comparisons between the systems and compiled a list of FAQs gathered from our customers:
Minor differences in Case Numbers can be noted between old and new systems.
Old system shows “Guilty” disposition while new system does not specify.
As a bonus, here are what ‘Archived Cases’ look like….wrapped up on a pallet withing the Daly Center. Ever wonder why it takes so long to get those older cases reported?!.... ;)
The old system generally goes back to around 1984, the new system goes back to around 1990. This is not to say all the information on the new system is correct, as we have come across inconsistencies in older cases when comparing the two systems; however, just because some cases from the late 80s are available on the old system does not mean that they all are. There is no guarantee to be able to locate a case past 1995, and the files prior to then have mostly been destroyed.
Cases before 1990 are not available on the new system—meaning a lot of old felonies are no longer available. Occasionally on the new system certain old felony cases will not open (as if they are expunged), however if they are searched on the old system they may be available.
Additionally, some information on traffic related cases that were previously available on the old criminal index, may now be indexed in the traffic index system or be incomplete in the criminal index.
This is because the old system is real-time in the sense that once a clerk enters information, it is available right away. On the new system, it takes 5-7 days to upload information. The end goal is for all the judges to start entering their own case information on the new system (to avoid error), and currently four judges are testing it out. There is concern that the system will be unable to handle the processing once all the judges start using it, which is why it is still in the testing phase.
Additionally, most long-time Cook researchers were highly proficient and familiar with the old system. It didn’t require the use of a mouse to point and click but rather only used arrow keys. There is a learning curve and obvious hesitance toward changing a system that has been in place in Cook since the 1980s.
Currently, there are still some “old system” terminals scattered throughout the Cook County courthouses; however, they continue to be fewer in number as the transition progresses. The main justice center – The Daly Judicial Complex – has eliminated all DOS based systems and implemented the new system 100%.
We’ve noticed that some common-name searches on the old system would display all results available. On the new system, we’ve noticed that a common name search is limited to about 48 pages (roughly 2000 names).
We continually maintain contact with Cook County court administration and are seeking further clarification and resolution, including sending increased test cases to this jurisdiction to gather more insight on any potential discrepancies.
Nothing about the Public Access Systems/Court Documents are black and white in Cook, as it is one of the largest counties in the country. Our recommendation is DON’T WORRY! We have full confidence that the accuracy and timeliness of your Cook County searches, results, and records, will continue to be of the highest quality available when working with SJV.